Getting started with TAS Belize Helpdesk ticketing portal
Welcome to the Support Center
Management
Last Update 6 months ago
To enhance the efficiency of support requests and provide you with better assistance, we have implemented a support ticket system. Each support request is assigned a unique ticket number, allowing you to conveniently track progress and responses online. To initiate the process, you can create a ticket either by sending an email to [email protected] or by visiting www.tasbelize.com/Helpdesk. Let's get started!
Guide to Opening a New Ticket:
- Navigate to the 'Open a New Ticket' tab.
- Provide your contact information in the designated fields.
- Select a help topic that best aligns with your specific needs.
- Complete the ticket details section with relevant information.
- Finalize the process by clicking the 'Create Ticket' button.
Guide for Ticket Management:
- Email Notification: Upon ticket creation, you will receive an email containing a link to view the status. To add more details, simply reply to this email. Important note: Avoid sending a new email for the same issue.
- Portal Check: Access the ticket status by clicking the 'Check the Ticket Status' tab on our portal.
- Login Credentials: To sign in and manage your ticket, use your login credentials. If you don't have an account, please request one from our customer care team at [email protected].
Efficiently manage your tickets with these simple steps!
